Jeffrey A. ("Jeff") Dickey
Block 386, Tampines Street 32
Singapore 520386
Mobile/SMS: +65 8333 4403
MSN Messenger:
Skype: jeff_dickey
ICQ Paging: 8053918

Résumé sections:

Professional Objective

Seeking a position with an innovative, quality-oriented, standards-aware firm where I can help our team create and exploit opportunities and achieve ever-more-ambitious business and technical goals, using my deep and wide experience as a developer, writer, team lead, quality manager or development manager.

Skills Summary

Roles: Software development, Web development, Team leadership, Project management, Quality engineering (ISO 9000, SEI CMMI), Process improvement, Documentation authoring and editing.

Operating Systems: Linux, Microsoft Windows (all versions), Apple Macintosh OS, Unix/BSD, various embedded systems.

Development Languages: XML, XHTML, PHP, JavaScript, C++, C#, C, Delphi, Python.

Employment History

Principal Technical Consultant Seven Sigma Software and Services Singapore

From November 2006 to present

Provided consulting services to Singaporean and East Asian companies including business process re-engineering, IT migration and risk mitigation, Web development and bespoke software development.

Consulted to various small and midsize businesses throughout Asia on software and Web development best practices and techniques to improve development productivity and effectiveness.

Currently working on a book covering standards-driven, effective Web development leveraging free and open-source tools.

Principal Technical Consultant Open Strategies Sdn Bhd Kuala Lumpur, Malaysia

From April 2004 to November 2006

Partner in newly formed company providing business process re-engineering and IT migration and mitigation services to small and mid-size businesses in peninsular Malaysia. Dealt closely with technical and non-technical, senior client personnel. Led upgrades of front- and back-office operations from Microsoft platform and proprietary tools to other, lower risk systems. Led formal and informal user training efforts.

Provided technical consulting and development services to a business-integration project for Malaysia's largest telecommunication company. Project involved integrating a locally-developed order-management system with a telecommunications industry-standard billing system.

Consulted to various small and midsize businesses throughout Asia on software and Web development best practices and techniques to improve development productivity and effectiveness.

Principal Technical Consultant Cilix Corporation Sdn Bhd Kuala Lumpur, Malaysia

From May 2005 to December 2005

Provided internal technology consulting services, focusing on software and Web standards, development processes and techniques. Evangelised, demonstrated and led adoption of collaborative tools including wikis, weblogs and discussion-forum Web applications. Co-implemented transition to company-wide standardisation of software configuration management tools. Audited development process and tools used by ongoing commercial development project, making numerous recommendations for changes to more fully comply with open standards, expanding potential long-term customer base. Authored several research white papers on a variety of internal technical and IT-related business topics.

Manager of Software Development International IT Services (Vietnam), Ltd. Ho Chi Minh City (Saigon), Vietnam

From June 2003 to August 2003

Responsible for line management and technical leadership of multiple software-development teams in a multinational offshore-development outsourcing provider. Responsible for process development and improvement; revision, editing and approval of technical and other project documentation; mentoring of team members; coordination with senior executive staff both in the US and Vietnam; and monitoring, producing and reviewing project-related documents for IITS' American clients. Designed, developed and began implementation of Business Standard English and technical-communication skills improvement program.

Principal Technical Consultant Seven Sigma Software and Services

From November 1986 to March 2003

Provided consulting and development services to companies and government organizations in the Washington, DC area, the San Francisco Bay Area (Silicon Valley), the Seattle, Washington area (including Redmond), and the Southern California (Los Angeles/Bakersfield) areas, as well as various Asian clients.

Developed intranet and Internet Web sites and supporting documentation and processes for various international clients; for example, a Singaporean advertising firm with a complex, multilingual classified-ad system la

Participated in or initiated several open source, multiplatform, software projects. These ranged from submitting kernel patches to the Linux 2.5 kernel series to developing and/or maintaining several applications published under various open source licenses.

Consulted to companies developing commercial and/or internal software applications using object-oriented development techniques. Projects involved Linux, BSD, all Microsoft platforms, and various embedded operating systems.


Senior Software Engineer Best Programs, Inc. Herndon, VA

From January 1992 to March 1993

Senior member of internal technology group. Helped develop and implement corporate OO analysis, design and development standards.

Developed core software framework used by Best for development of several commercial and internal client-server software packages.

Provided internal consulting and mentoring services for Windows development, object-oriented software development, client-server database evaluation and specialized skills and languages.

Microcomputer Programmer Mead Data Central, Inc. Dayton, OH

From June 1983 to October 1986

Complete life-cycle development of telecommunications software packages for various systems to interface with Mead Data Central's information services Lexis and Nexis

Other projects included programmer utilities and custom versions of the interface software to run under Microsoft Windows 1.0 and other systems. Windows version required development of custom serial-port driver.

Developed and deployed system on over 30 hardware and software platforms in three years as a member of a team averaging three people.


Professional Memberships

Alternate résumé availability

This résumé is available electronically in a variety of formats: an XHTML Web page; an OASIS  OpenDocument Format file; an Adobe  PDF file; as ASCII text; and in Microsoft Word(2003) proprietary format. Most of these are produced (with minor cleanup) from an XML source file conforming to the format defined by the XMLRésumé Library project.