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What Is BITTE™?
Our signature service is called Business IT Transformation for Effectiveness™ or BITTE™ . It is a flexible, iterative process primarily designed for small to midsize businesses (SMBs), or sole proprietorships, that wish to make a fundamental shift in how they use personal-computer-related techologies to achieve their business goals. In particular, BITTE™:
Reduces risk associated with a single point of failure which could critically damage your business;
Reduces long-term support and maintenance costs by taking advantage of commoditisation of technical resources: software, services and platforms;
Frees your support staff from their primarily reactive role, putting out "fires," and enables you to use them in more proactive roles that deliver value and competitive advantage to your organisation;
Enhances your control over your business operations by putting software and system upgrades on your schedule, not your vendor's;
Enhances user productivity and morale by enabling support and management teams to be more responsive to user needs and preferences; you're no longer decreeing that every problem is a nail since all you have is a hammer. BITTE™ gives your organisation as large and varied a toolbox as you'd like.
How does it work?
BITTE™ works by taking a flexible, step-by-step approach to your IT transformation. Rather than just trying to sell you a bunch of new hardware, or promising you a software silver bullet that will magically solve all your problems, bring world peace, and put hair on a billiard ball, BITTE™ gives you the opportunity to set strategic and tactical goals and then measure and validate how well things are going at each step along the way.
For further details, please see:
Another View of the Problem. The original introduction to BITTE™, "painting the picture" of the problem we're trying to solve.
Please feel free to contact us for a more detailed discussion of your specific goals and needs, and of how we can help you meet them more effectively.